How do I lock a document and password protect it? When I try it says I need to sign up but I have allready signed up and I pay AUD$16 each month?

[steveb86885004]

How do I lock a document and password protect it? When I try it says I need to sign up but I have allready signed up and I pay AUD$16 each month?

[Test Screen Name]

If you're in WINDOWS: Please look at the window title, in the bar across the top. It will have the name of the document and the name of the app. Please tell us what you see there (except the document title), EXACTLY AND IN FULL?

If you're in MAC: the app name is on the menu bar, next to the apple icon at the left. What app name is shown, EXACTLY AND IN FULL?