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ID CS6 crash when opening .idml file saved in CC

New Here ,
Nov 28, 2016 Nov 28, 2016

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When I work on a document in ID CC, then try to save as .idml, it crashes when I (and my client) try to open it ID CS6.

My client says they frequently have this issue when designers send them files saved as .idml in CC. Does this happen to anyone else? Any way to save the file other than re-working it in CS6?

Working on El Capitan (Mac).

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Adobe Employee ,
Nov 30, 2016 Nov 30, 2016

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Hi,

Can you please share the .indd document and .idml file to investigate the issue further at santalwa@adobe.com?

Regards

Sanyam Talwar

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