Aftereffects vs. Mediaencoder

[sarahb73124894]

Hi

I`ve got the preview window in After Effects for example to 1/3 resolution. Then I send it to the mediaencoder where I`ve got my presets, and the size gets minimized.

Example: Composition ist 1920x1080px, PREVIEW WINDOW 1/3 Resolution -> File in Mediaencoder: 360x600px (!!)

When I put the preview window to 1/2 or "full" it takes the right size in the mediaencoder. How can it be that the preview Window of AE effects the Mediaencoder?

[Roei Tzoref · Accepted solution]

How can it be that the preview Window of AE effects the Mediaencoder?

it's a bug in the CC2017 version: Known issues in After Effects CC 2017 . setting it to full is the workaround and you can use the all mighty Queue in AME which does not cause any problems: After Effects CC 2015.3 In-Depth: Queue in Adobe Media Encoder | Creative Cloud blog by Adobe

[sarahb73124894]

Thanks. Hope it get fixed.

[Kevin-Monahan]

Hi SarahB,

It should be fixed now. Please update all the digital video and audio applications.

Thanks,
Kevin