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i need infos about the software

New Here ,
Dec 03, 2016 Dec 03, 2016

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hello

we have purchased the Adobe CS6 Master Collection from this website [Link to suspicious site removed]

as they told us they have a good sale ..

but when we have installed it , we get an error that  the serial number has beed revoked as you look here [Link to screenshot with S/N removed]

also how we can solve this ?

thanks

amine

this is the infos that we received per email for the installation [Link to screenshot with S/N removed]

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Dec 03, 2016 Dec 03, 2016

You can ask for a refund for your payment from within PayPal. Explain your were sold an invalid product.

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Community Expert ,
Dec 03, 2016 Dec 03, 2016

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Sorry to break it to you, but you were most likely conned. You purchased a pirated serial number and now you're out of money, and don't have access to the software you paid for. It's also not unlikely that the installer you got from them contained viruses or malware.

The lesson here is to be careful and always buy your software from a reputable source, preferably the manufacturer itself.

Maybe you can still get your money back, depending on how you paid for it...

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New Here ,
Dec 03, 2016 Dec 03, 2016

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thanks for your help

i have purchased it using paypal , how can i get my money back ?

thanks

amine

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Community Expert ,
Dec 03, 2016 Dec 03, 2016

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You can ask for a refund for your payment from within PayPal. Explain your were sold an invalid product.

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New Here ,
Dec 03, 2016 Dec 03, 2016

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ok , thanks for your help

is there any way to get the Photoshop for cheap price and legal  ?

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Community Expert ,
Dec 03, 2016 Dec 03, 2016

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What do you mean by cheap?

The Photography Plan is US$10/month subscription.

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