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trying to download books and get error "Error! Check Activation"

Guest
Jun 24, 2015 Jun 24, 2015

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trying to download books and get error "Error! Check Activation"

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dominic_michael Adobe Employee
Adobe Employee ,
Jun 24, 2015 Jun 24, 2015

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Can you please let us know the ADE version you are using? If not 4.0.3.117585, please download it from Download | Adobe Digital Editions and try deactivation workflow.

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ns19252470
New Here ,
Dec 04, 2016 Dec 04, 2016

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In Response To dominic_michael

version 4

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ns19252470
New Here ,
Dec 04, 2016 Dec 04, 2016

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In Response To ns19252470

version 4.0.3.117585

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ns19252470
New Here ,
Dec 04, 2016 Dec 04, 2016

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In Response To ns19252470

What do you suggest to correct this problem?

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amyk10137817
Community Beginner ,
Dec 04, 2016 Dec 04, 2016

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In Response To ns19252470

I had to update to the newer version but I am having problems with it recognizing my ID and Password.

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