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No audio in Adobe Premiere Elements 13

New Here ,
Dec 05, 2016 Dec 05, 2016

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Hey there, I have a big problem. I'm a video editor and really want to edit but there's no audio and I don't know what to do.

Doesn't matter if I use  .mp4 .m4v .mov  or whatever, there's no sound. If I try a song it has a sound after the 10000 try and with th video it doesn't go.

So I can't find a solution and I would be very thankful if you can help me

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Community Expert ,
Dec 05, 2016 Dec 05, 2016

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Your big problem is rare.  Premier Elements works very well with audio.  So, to figure it out, more information is needed.

Where are the video clips coming from?  Where are the audio clips coming from?  Are you adding "songs" to an existing video project?  What computer system are you using?  And, if at all possible, can you provide screen shots of the project showing the video clips and the audio clips?

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Community Expert ,
Dec 05, 2016 Dec 05, 2016

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Do other applications or players have audio?

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