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Indesign 5.5 crashes during export to epub

New Here ,
Dec 05, 2016 Dec 05, 2016

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Hello,

We're using the up-to-date version of InDesign 5.5 (7.5.3).

We have a 740-page book that was successfully exported to PDF.

However, when we attempt to create an epub file, InDesign crashes all the time.

Any thoughts, please?

Thank you,

Will

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Community Expert ,
Dec 05, 2016 Dec 05, 2016

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Try trashing your preferences, but if you're working with EPUB you should seriously consider moving to Creative Cloud. The tools in CS5.5 are nothing short of archaic compared to what's available now.

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New Here ,
Dec 05, 2016 Dec 05, 2016

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I did trash Preferences. Thank you for the suggestion. Any suggestions about how to troubleshoot the issue I spoke of, please?

Thank you,

Will

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Community Expert ,
Dec 05, 2016 Dec 05, 2016

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What operating system are you using?

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Community Expert ,
Dec 05, 2016 Dec 05, 2016

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And does this happen with all files or just one?

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New Here ,
Dec 05, 2016 Dec 05, 2016

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Mac OS 10.12.1 Sierra

This crash happens only with this 740-page file (print pages). There are no errors in documents, after running PreFlight

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Community Expert ,
Dec 05, 2016 Dec 05, 2016

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CS5.5 is completely unsupported under El Capitan and Sierra.

Beyond upgrading to Creative Cloud or rolling back to a supported operating system, you’re on your own, I’m afraid.

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New Here ,
Dec 05, 2016 Dec 05, 2016

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Thank you for taking the time to analyze the issue.

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Community Expert ,
Dec 05, 2016 Dec 05, 2016

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I encourage you to download the CC2017 trial. It’s fully functional for seven days.

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New Here ,
Dec 05, 2016 Dec 05, 2016

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Thanks again, BobLevine. I'm going to try to find a fix for my CS5.5 version for now. I pray someone assists me soon. Thank you.

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Community Expert ,
Dec 05, 2016 Dec 05, 2016

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There are some people that get this combination to work but that doesn’t mean you’ll be able to.

Not trying to talk you into or out of anything but you need to be prepared for the fact that you may never get this combination to work properly.

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Community Expert ,
Dec 05, 2016 Dec 05, 2016

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Prayer may be helpful, but if you insist on using CS 5.5, you'll probably have the best luck by finding an old computer with an earlier operating system. Most people can't get CS 5.5 to run reliably under Sierra or El Capitan.

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