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"this file [jpg] cannot be opened"

New Here ,
Nov 06, 2016 Nov 06, 2016

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I hope this is a really simple question that I've been overlooking the answer to.

I've shot some material for work on a Canon 70D in JPG and have Lightroom (v.1) on a secondhand Dell laptop  that I just picked up for school.

Is there a file converter that I should download? Am not sure why Lightroom won't open a JPG file.

Thank you!!

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Adobe Employee ,
Nov 06, 2016 Nov 06, 2016

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Hi whooooareyou,

When you import jpeg files in Lightroom, are you able to see the previews for the jpeg files on the import window.

Share a screenshot for the problem.

Regards,

Mohit

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New Here ,
Nov 06, 2016 Nov 06, 2016

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How do I insert a screenshot? And to answer a below q, yes, I'm doing File>Import Photos from Disk (from an SD card).

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Community Expert ,
Nov 06, 2016 Nov 06, 2016

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whooooareyou wrote:

How do I insert a screenshot?

FAQ: How do I capture and post a screen shot or video?

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New Here ,
Dec 05, 2016 Dec 05, 2016

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lightroom.png

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LEGEND ,
Dec 05, 2016 Dec 05, 2016

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You have LR 1.1 installed. The last update for LR 1 was 1.4.1. You can download and install the 1.4.1 update here: Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 1.4.1 update : Thank You

Do you get this message with ALL of the imported JPEG files or just some?

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Community Expert ,
Dec 05, 2016 Dec 05, 2016

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Is it possible that Lr v1  could import from the SD card by using the "ADD" option? (not possible with later versions)

If photos were imported using 'ADD'  then the SD card must be plugged in for Lr to 'see' the photos on the SD and allow you to develop the photo.

In the Library module, check the folder panel to see where the image exists in your computer system.

The photos need to be on an internal or external-connected drive to be available to Lr.

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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Community Expert ,
Nov 06, 2016 Nov 06, 2016

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Am not sure why Lightroom won't open a JPG file.

How are you "opening" the JPG?

File > Import?

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