Indesign CS5 Mac OS X 10.9.5 crashed for every document launch

[phyllistang]

How can I solve the problem of crashed for every document launch?

I can't use indesign now. Tried to use the Creative Cloud All Clean Apps but no use. Anyone can help me? Thanks.

Process:         Adobe InDesign CS5 [1575]

Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5

Identifier:      com.adobe.InDesign

Version:         7.0.0.355 (7000)

Code Type:       X86 (Native)

Parent Process:  launchd [149]

Responsible:     Adobe InDesign CS5 [1575]

Date/Time:       2016-11-28 18:16:39.181 +0800

OS Version:      Mac OS X 10.9.5 (13F34)

Exception Type:  EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

Thanks

Regards,

Phyllis

[BobLevine]

First things first, CS5 needs to be patched. Help > Updates.

I don't remember the last patch number. Might have been 7.0.3 or 7.0.4.

[phyllistang]

Dear BobLevine,

I tried, but it's no use. Please advise if there are any other solution.

Thanks.

Regards,

Phyllis

[BobLevine]

Tried what? Did you update InDesign?

[phyllistang]

Updated Indesign

[BobLevine]

And what version are you at now? 7.03?

Have you tried trashing your preferences?