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I had the normal popup telling me to update I tried to update and got a message telling me the update had failed
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what version is installed?
what was the error message?
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There was a problem After Effects CS6
CS6 I do not know what version the update is but would have been the one the was updated last week.
Update failedDownload error. Press retry to try again or contact customer support (49)
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Hi BASSMAN,
CS6 does not have any update . Are you facing the issue still? Please let us know so that we can follow up.
Regards
Rajashree
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the last update to ae cs6 was years ago.
in fact, all the updates that will ever be to cs6 are here, http://www.adobe.com/downloads/updates/
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If there has not been an update for After Effects CS6 for years, then what is this?
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i can't see your computer, but maybe you currently or previously installed the cc desktop app?
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I have had the CC app on my PC since 2014.Why you would want to see my PC baffles me I sent you an image of an update notification for AE CS6 that you say has not happened in years yet here it is why?I did not explain the image as I thought you would know it was.
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i don't want to see your computer and never stated that.
you asked, 'what is this'. i responded i can't see your computer because i don't know what you mean by, 'what is this'. but if you installed the cc desktop app it would try to update your cs6 ae to the current (subscription based) ae. so, if you meant you were seeing offers to update and wondered why, having the cc desktop app would explain 'what is this'.
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I give up