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I have tried all five of my e-mail addresses and you tell me they are all already in use. That is simply not possible. I had ADE on my previous computer but it crashed and now you will not let me re-install it. I use the e-mail address and password I had previously; you say it is already in use. So I try FOUR other ones, at least two of which you could not possibly have even see and you say it is already in use. Please. I did try just not authorizing it but when I tried to add a book I just borrowed from the library, I got that nasty error message saying it could not be done. So now what do I do? How am I to put new books onto my reader?
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Windows:
Close all applications.
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
Select the Adept key.
Choose File > Export.
In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
Right-click the Adept key and choose Delete.
In the Confirm Key Delete dialog, click OK.
Close the Registry Editor.
Open Adobe Digital Editions and reauthorize.
Macintosh:
quit Adobe Digital Editions.
Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Open Adobe Digital Editions and reauthorize.