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Hard to Explain..Need Help!

Community Beginner ,
Dec 09, 2016 Dec 09, 2016

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Hello All,

   So, when I am editing photos in Adobe Lightroom, Lightroom version: CC 2015.8 -License: Creative Cloud.

When editing images, and I roll my cursor back and forth between different actions, a very annoying 'ghost like box' pops up in the bottom right corner of my image I am editing. I can kind of tell it is part of the image I am editing on but repeated and moved over covering the original image below it. Anyone know how to fix this? Please help as this is making it difficult to edit my images. TIA- Victoria

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LEGEND ,
Dec 09, 2016 Dec 09, 2016

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Show us a screen capture of this problem.

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Community Beginner ,
Dec 09, 2016 Dec 09, 2016

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LEGEND ,
Dec 09, 2016 Dec 09, 2016

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Community Beginner ,
Dec 09, 2016 Dec 09, 2016

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OK- I clicked the doc and went to page 10. When I open NVIDIA Control Panel, there is no next step.. no stero..etc. to click on to even see Keyboard set up. I even searched all buttons in the control panel and saw nothing about gaming or keyboard settings. 😕

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LEGEND ,
Dec 09, 2016 Dec 09, 2016

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It says to update your driver to version 376.09. Did you do that?

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Community Beginner ,
Dec 09, 2016 Dec 09, 2016

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I can only find v375.95... which I am now...

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LEGEND ,
Dec 09, 2016 Dec 09, 2016

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My mistake, the proper version to download is v375.86.

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Community Beginner ,
Dec 09, 2016 Dec 09, 2016

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Apparently my computer which is

compshot.jpg

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Community Beginner ,
Dec 09, 2016 Dec 09, 2016

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is not compatible...

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LEGEND ,
Dec 09, 2016 Dec 09, 2016

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My mistake, the proper version to download is v375.86.

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Community Beginner ,
Dec 09, 2016 Dec 09, 2016

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Community Expert ,
Dec 09, 2016 Dec 09, 2016

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First, you need to go to NVidia, not rely on Windows

•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Second, you need to ask NVidia for help with installing their driver software

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Community Beginner ,
Dec 09, 2016 Dec 09, 2016

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Hey Tim your link is where it forwards me... it was the same site I had put v375.86. I will ask them for help, thank you all!

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Adobe Employee ,
Dec 09, 2016 Dec 09, 2016

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Hi victoriad85641240​,

Just to clarify, any driver AFTER 375.86 should fix the tiling issue. So if there is one later that is compatible with your computer, you're able to try that one as well. Which NVIDIA card do you have? If you go to Help > System Info > Copy in the Lightroom application and paste the info here, we could help locate the driver.

Thanks,

Melissa

Melissa Rios, Product Manager, Community Experiences & Platforms | Adobe

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