33 Replies Latest reply on Apr 5, 2018 7:23 PM by DG. David Escalante

    Ae CC 2017 crashes when opening preferences

    JensKoenig Level 1

      2017 release 14.0.1

      previous releases wer fine! After updating to this version making new file, saving and then going to preferences lets Ae crash.

      After starting again and loading the file last saved, message CUDA not supported.

      Not going to perferences and opening older projects: A soundfile file .m4a is not supported anymore.

      How do I solve this problem?


      additional info:

      Graficcars: GTX980


      And yes, Ae was ok before the update!