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Not Responding

New Here ,
Dec 11, 2016 Dec 11, 2016

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My Lightroom CC will not let me add an folder into Develop and it says it is not responding. I do not know what steps to take next.

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correct answers 1 Correct answer

Adobe Employee , Dec 11, 2016 Dec 11, 2016

Hi hydee,

Please turn off the Graphics Processor from the Lightroom preferences.

Open Lightroom

Go to the Edit Menu > Preferences > Performance tab > Uncheck GPU > Restart.

Let us know if that helps.

Regards,

Mohit

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Adobe Employee ,
Dec 11, 2016 Dec 11, 2016

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Hi hydee,

Please turn off the Graphics Processor from the Lightroom preferences.

Open Lightroom

Go to the Edit Menu > Preferences > Performance tab > Uncheck GPU > Restart.

Let us know if that helps.

Regards,

Mohit

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New Here ,
Dec 18, 2016 Dec 18, 2016

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What if it dosent even let you hit anything else it blocks me it go right into program not responding

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Community Expert ,
Dec 18, 2016 Dec 18, 2016

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New Here ,
Dec 18, 2016 Dec 18, 2016

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So it dosent freeze as soon as i open the app it says program isint responding and closes....

i did check if the box mention above is checked and it was not

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