Programmet går inte att öppna

[merethea68259373]

Jag har använt programmet många gånger, men plötsligt kan jag inte öppna det. Det reagerar inte alls. Jag har provat att ominstallera det, men utan något resultat.

Vad är det som hänt???
Tack på förhand

Merethe A

[RaushanKumar]

Hi Merethe,

In order to look into your issue, Could you please share the following information?

1. Which version of Photoshop Elements are you using?

2. From where you are launching the application, Desktop Icon, Start menu or Taskbar shortcuts etc.?

3. Are you able to launch the application from the below locations? Version may be any. I have taken "Photoshop Elements 14" as an example.

3.1. "PhotoshopElementsEditor.exe" from location "C:\Program Files\ADOBE\Photoshop Elements 14\"

3.2. "PhotoshopElementsOrganizer.exe" from location "C:\Program Files\ADOBE\Elements 14 Organizer\"

4. Are you using trial version of the Product?

Thanks,

Raushan

[merethea68259373]

Thanks for your reply!

I have solved it all by doing a reinstall and it´s working again.

! whish you a Merry christmas and a Happy new year!

//Merethe A

Från: RaushanKumar

Skickat: den 13 december 2016 10:18

Till: merethe andersen

Ämne: Programmet går inte att öppna

Programmet går inte att öppna

created by RaushanKumar <https://forums.adobe.com/people/RaushanKumar> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/9198667#9198667>