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Sending PDF from Acrobat Pro DC to email client

New Here ,
Dec 14, 2016 Dec 14, 2016

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Hi.

When I open a PDF document in Adobe Acrobat Pro DC and then try to attach it to my default (office 2016, 365) email application, a window pops up saying that an error occurred while sending email. That is as far as I get and no email is sent. Can anyone help me with this please?

Regards

Phil

[ Moderator: removed personal ID from subject line, and moved to Acrobat forum ]

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Edit and convert PDFs

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correct answers 1 Correct answer

Deleted User
Oct 12, 2017 Oct 12, 2017

I had a similar issue. After I selected the "attach to email" icon, I got the spinning wheel of death. To fix, I added another email account in acrobat: preferences > email accounts. I kept my Outlook account as the default. And for some reason the "attach to email" icon works now.

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Community Expert ,
Dec 14, 2016 Dec 14, 2016

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Can you send the PDF through a browser-based email service, like Gmail?

Are PDF files allowed as attachments by your email service/system administrator?

Does it give you an actual error code, or is it just saying "An error occurred"?

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Guest
Oct 12, 2017 Oct 12, 2017

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I had a similar issue. After I selected the "attach to email" icon, I got the spinning wheel of death. To fix, I added another email account in acrobat: preferences > email accounts. I kept my Outlook account as the default. And for some reason the "attach to email" icon works now.

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