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offline download install will not start Windows XP (32 Bit version)

New Here ,
Dec 11, 2016 Dec 11, 2016

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Hello there,

i am using an old laptop with Windows XP (32 Bit version), and in the last time things get difficult with updating and functioning.

So my latest problem is, that flash player doesnt work anymore, so i wanted to install the "latest" update, that run under my old engine.

I have downloaded the offline version for flash player 23 for firefox (43.0.1) and when i double klick on it nothing happens. So i deleted the old version (probably v19). But still nothing happens, and now i am stranded with no flash player at all.

So would be great if anybody could help me.

THX Achim

[moderator: Edited title to more accurately reflect the problem]

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correct answers 1 Correct answer

Deleted User
Dec 12, 2016 Dec 12, 2016

Check installer properties to ensure it isn't blocked.

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New Here ,
Dec 11, 2016 Dec 11, 2016

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oh and by the way i tried also to deactivate my antivirus programm

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Adobe Employee ,
Dec 11, 2016 Dec 11, 2016

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What Service Pack, if any, do you have installed on XP?

The online installers are signed using a sha256 certificate which is only supported on Windows XP with Service Pack 3.  If you don't have Service Pack 3 you can try using the offline installer posted at the bottom of the Installation problems | Flash Player | Windows 7 and earlier page in the 'Still having problems' section, but there is no guarantee that it'll work, due to the same reason.  You're best option is to upgrade to a newer supported (by Microsoft) operating system, or at minimum, if not installed, install Service Pack 3 (if you can find it).

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New Here ,
Dec 14, 2016 Dec 14, 2016

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@divya: after the hint by iflame the installation started, but there was some initialising error. But finally the link at the Installation problems at the buttom worked. So i got it done, with the help of you guys (with Service pack 2).

Thanks a lot!!!

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Guest
Dec 12, 2016 Dec 12, 2016

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Check installer properties to ensure it isn't blocked.

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New Here ,
Dec 14, 2016 Dec 14, 2016

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i am really ashamed, but you were right, it was blocked in the properties. Sorry. But thx for your help!

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