Unable to sign my documents because I forgot my ID password.

[shberg624]

I forgot my signature ID password. The instructions told me to delete the profile and create a new one. It showed me how to delete that profile by going into Digital ID and Trusted Certificate Settings. But once I select Remove ID, and agree to proceed, delete, and agree to accept the consequences, I get a prompt asking me to enter the password. Ugh. How do I recover my password?

[Adorobat · Accepted solution]

Hi stevenb68506012,

You might try adding new ID without deleting the existing one.

Please visit the following link for the same:

Digital IDs in Acrobat DC 

Let me know if you face any issue while following the steps.

Thank You,

Shivam