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I've been trying to update cc application... Impossible
My configuration is OS X el captain 10.11.6
Impossible to uninstale the cc application to.
And any other application...
Nigthmare any help ?
what's your cc desktop version? (should be 3.9.1.335 or better).
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what's your cc desktop version? (should be 3.9.1.335 or better).
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That's my problem. The creative desktop cc folder is empty that why I try to udate him. But the finder always tell me that the installation is impossible because is under installation.. I've tried 10 times to restart my computer but nothing happened. After each try the Files are like that (image bellow). And no installation nowhere.
SORRY FOR MY BAD ENGLISH !!!!
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uninstall the cc desktop app using , https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
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It's always the same error. I can't find the application anywhere on my computer but the message tell me that the application is in use ? Crazy...
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check your activity monitor for any cc threads and terminate them.
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Probleme is fixed. Thank you so much for your help. Alex
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you're welcome.