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Authorization problem after updating

New Here ,
Dec 16, 2016 Dec 16, 2016

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I just updated my ADE from 2.0 to 4.5. It says I'm already authorized, but when I attempt to download books I purchased, it tells me to check authorization. I have tried control/shift/D to deauthorize it but no window opens. I run Windows 7.

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New Here ,
Dec 16, 2016 Dec 16, 2016

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Adding an update: One vendor it works perfectly fine with. The vendor who told me I needed to update the reader still does not work. When I download, it tells me to check authorization.

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