Import problems into lightroom

[dennisn89352257]

Hello, I am having some problems with importing my photos into lightroom. I do as i always do, take photos with my camera, and plug my camera into my PC (not mac) to import them, I have a different SD card now so i kinda figured that is the problem but i don't really know how to solve this problem. when i try to import the images i do not get a preview of the images, it just shows image preview not available, and when i import them it says lightroom cannot open/show this image file.
One of the image file names reads: SZ6A0007.CR2  I don't have alot experience with file names but it reads different than all my other raw/CR2 files
I can't really see the problem here as i do as i have always done with other SD cards.

The camera i use is a 5D mark 4, (first time using this so could be this for all i know)

The SD card is a Sandisk Pixtor SD xs . it was something i had lying around that i decides to use since my usual card decided not to work anymore. I did format the card before i started using it.

Have anyone else been trough any of this before?

[dj_paige]

What is the exact version NUMBER of your Lightroom? Please go to Help->System Info and report  back what version number of Lightroom is shown there.

[dennisn89352257]

Hi. Sorry for late answer.

Where it says Lightroom version it reads: CC 2015.5.1 (1073342)

Further dows it says Version: 10.0

I belive the last one is what im looking for. Did this help you?

[dj_paige · Accepted solution]

Your camera is not supported in this version of Lightroom. you need to update to Lightroom CC 2015.8

Keeping Lightroom Up-to-Date

[dennisn89352257]

oh okay thank you. I didn't really think of this. thank you