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CC Activation on Second computer

New Here ,
Dec 20, 2016 Dec 20, 2016

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In trying to activate Lightroom CC and Photoshop CC on second computer I only get the options of a trial version or subscribing again. In trying o resolve this problem I now have only trial versions on both computers. How do I rectify this and is there a support number to call?

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Creative Cloud

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correct answers 1 Correct answer

LEGEND , Dec 20, 2016 Dec 20, 2016

Try sign-out and sign-in

Launch Creative Cloud Desktop (Apps tab) and click the settings (gear) icon near top right. Choose preferences and sign out.

Re-boot your computer

Launch Creative Cloud and sign-in again

Wait for all the apps to refresh

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LEGEND ,
Dec 20, 2016 Dec 20, 2016

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Try sign-out and sign-in

Launch Creative Cloud Desktop (Apps tab) and click the settings (gear) icon near top right. Choose preferences and sign out.

Re-boot your computer

Launch Creative Cloud and sign-in again

Wait for all the apps to refresh

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Adobe Employee ,
Dec 27, 2016 Dec 27, 2016

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