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In trying to activate Lightroom CC and Photoshop CC on second computer I only get the options of a trial version or subscribing again. In trying o resolve this problem I now have only trial versions on both computers. How do I rectify this and is there a support number to call?
Try sign-out and sign-in
Launch Creative Cloud Desktop (Apps tab) and click the settings (gear) icon near top right. Choose preferences and sign out.
Re-boot your computer
Launch Creative Cloud and sign-in again
Wait for all the apps to refresh
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Try sign-out and sign-in
Launch Creative Cloud Desktop (Apps tab) and click the settings (gear) icon near top right. Choose preferences and sign out.
Re-boot your computer
Launch Creative Cloud and sign-in again
Wait for all the apps to refresh
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Hi,
You may also refer :
https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
Kindly Contact Customer Care for any other information.