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Lightroom 6.8 downloaded but won't open

New Here ,
Dec 20, 2016 Dec 20, 2016

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Hi

I am on Mac OS 10.8.5 El Capitan, and cannot upgrade to Sierra because of age of my Powerbook Pro. 

I have downloaded LR 6.8 (having been using LR6), and installed it but it won't open. (The upgrade doesn't appear in my applications folder but does appear in the Storage section of my System Information - though I can't ).  It seems El Capitan doesn't support LR 6.8.

My question: how do I revert to LR 6, which I was using successfully, and which is still in my applications folder?

Thanks

Adrian

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correct answers 1 Correct answer

LEGEND , Dec 20, 2016 Dec 20, 2016

You will need to uninstall and then re-install.

Launch Finder and go to Applications >> Utilities >> Adobe Installers

Uninstall Adobe Lightroom

Re-boot your mac, and then go to the link below to download LR6.0

After installation you may be able to download one of the update patches applicable to your OS, but start with the main download.

Install Photoshop Lightroom 

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LEGEND ,
Dec 20, 2016 Dec 20, 2016

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I don't think you are running El Capitan if the version number is 10.8.x. That is Mt Lion and the newer releases of LR don't work on that older version of OS X.

Image result for Mac OS X versions

Release history. Box/Mac App Store artwork for everyversion of macOS. Left to right: Cheetah/Puma (1), Jaguar (2), Panther (3), Tiger (4), Leopard (5), Snow Leopard (6), Lion (7), Mountain Lion (8), Mavericks (9), Yosemite (10), El Capitan (11), Sierra (12).

.

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New Here ,
Dec 20, 2016 Dec 20, 2016

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OK thanks. So the same question applies: how to remove the download, which seems to have lodged in an odd place, and revert to the previous version of LR?

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LEGEND ,
Dec 20, 2016 Dec 20, 2016

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You will need to uninstall and then re-install.

Launch Finder and go to Applications >> Utilities >> Adobe Installers

Uninstall Adobe Lightroom

Re-boot your mac, and then go to the link below to download LR6.0

After installation you may be able to download one of the update patches applicable to your OS, but start with the main download.

Install Photoshop Lightroom 

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New Here ,
Dec 20, 2016 Dec 20, 2016

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Many thanks. Sorry for my ignorance, but can I then re-install LR without having to re-purchase or needing a code?

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LEGEND ,
Dec 20, 2016 Dec 20, 2016

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You may be able to just sign-in again on the same machine, but if you need your serial number it will be in your Adobe account if you originally registered the product.

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New Here ,
Dec 20, 2016 Dec 20, 2016

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Thanks again - will have a go.

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New Here ,
Dec 20, 2016 Dec 20, 2016

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Finally achieved download & install, after Chat support on some details from Adobe - very helpful. Thanks to those who responded.

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