Lightroom stopped working

[Tafflad]

Every time I use Lightroom either on 1st  image or a after 1 or 2 ... when doing a simple task such as setting levels ...

Lightroom crashes ..  (error below)

No PC error - and if I start LR back up it usually OK for rest of session - only seems to crash once per session.  (but that may be luck)

Image this time was a simple <4Mb jpeg - not a huge file ....

Windows is up to date W10 64 bit ... LR is standard single use ver 6.7

[F. McLion]

When did you reboot the last time?

Please note that Win10 does not fully unload and reload everything when it is shutdown and started up.

Only a reboot completely unloads everything and reloads upon start.

Personally, I did turn this FastBoot feature off - can be found in the energy settings.

[Tafflad]

I shut my PC down fully every day ... so for example it was shut down last night .,... started today , and when I started LR ... is crashed on about 3rd edit step on a file.

Is there a 'repair'  tool ?     becoming a pain.

I know nothing about FastBoot ... I just turned it 'off' , will wait to see if this helps.

[F. McLion]

Tafflad schrieb:

I shut my PC down fully every day ... so for example it was shut down last night .,... started today , and when I started LR ... is crashed on about 3rd edit step on a file.

I know nothing about FastBoot ... I just turned it 'off' , will wait to see if this helps.

There you go ... as I wrote, that (probably) is exactly the issue.

If FastBoot is turned on, only a reboot completely unloads and reloads all drivers.

There is nothing to "repair".

[F. McLion]

Read here: Windows 10 Forums

The Pros and Cons of Windows 10’s “Fast Startup” Mode

[Tafflad]

The testing confirms this change to non-fast startup has made no difference,

The 'stopped working' fault is still happening.,

[F. McLion]

I suggest to remove, reboot and then reinstall LR.

Download directly from here: Install Photoshop Lightroom

You need to first install 6.0 and then you can apply the upgrade to 6.8.

[Tafflad]

I'll try that.

Do I need to dectivate license ... had reinstall issues once a few years back with PS ...

[F. McLion]

Not a bad idea to log out before removing.

[Tafflad]

Reinstalled - issue that it was rejecting license (as before) seems to be related to this is an upgrade purchase of 6.Had to get support involved ... now back installed again - see how things run.