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iPad and Galaxy - scaling doesn't work on all devices.

Explorer ,
Dec 19, 2016 Dec 19, 2016

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Im have a site that works on two sizes of iPads but wont scale properly on a samsung galaxy (not sure what version it's two years old) even though it's size is in the middle size wise between the two iPads. Any Idea how to make it work. Basically I need it to work on different devices.

Thanks.

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Adobe Employee ,
Dec 20, 2016 Dec 20, 2016

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Hi Peter,

Can you try installing the latest version 17.0.1 and let us know if you are still facing this issue?

Thanks,

Preran

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Explorer ,
Dec 21, 2016 Dec 21, 2016

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Hi Preran

Im trying to avoid upgrading till this project is over since it's almost done incase it gives me other issues after I upgrade.

Peter Rath

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Explorer ,
Dec 22, 2016 Dec 22, 2016

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Hi Preran

I have another question. We have posted the site live. I seems to have switched out the fonts, the site use Open Sans using Through Type Kit, when using the business catalyst it works but when we supplied it to our client and they posted it no longer uses Open Sans. Is there something we can do to solve this?

Peter Rath

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LEGEND ,
Dec 22, 2016 Dec 22, 2016

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Your font question: Just have a look at the answer of David Asch in this thread: https://forums.adobe.com/thread/2251654

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Explorer ,
Dec 22, 2016 Dec 22, 2016

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Hi

Sorry here are the two links to compare the fonts - look at the Impact Report text on the home page.

http://test-209.businesscatalyst.com

http://www.uoguelph.ca/alumni/impact/

Thanks, Peter Rath

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LEGEND ,
Dec 22, 2016 Dec 22, 2016

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… and what about my link?

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Explorer ,
Dec 22, 2016 Dec 22, 2016

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We have resupplied the site to the client, wont know if it works till they repost the site. I will let you know either way, thanks for your time.

Peter Rath

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Explorer ,
Dec 22, 2016 Dec 22, 2016

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Well we wont find out if this worked or not till the new year the client is go till after the new year. Thanks for your help hopefully this works when they come back.

Peter Rath

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