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Photoshop CS6 crashes on startup? - "Building Color Conversion Profiles"

New Here ,
Dec 20, 2016 Dec 20, 2016

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All of my other Adobe software works and starts up just fine, but for some reason, each and every time I launch Photoshop, it crashes at the start up window before the program can even open. 100% of the time, it has crashed while the software is "Building Color Conversion Profiles". Not sure what to do here and Photoshop is imperative to my work, anyone know anything I can do about this?

Thanks so much in advance, and have a good one.

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Community Expert , Dec 22, 2016 Dec 22, 2016

Sorry I'm late on this, but looks like a reinstall would replace any corrupted files.

So uninstall under Add/Remove programs.

Run the Cleaner Tool Use the Creative Cloud Cleaner Tool to solve installation problems to remove any remaining files.

You no longer need the original DVDs, download the CS6 Master Collection from here.

Download Adobe Creative Suite 6 applications

And if all goes well, run your updates.

Gene

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Community Expert ,
Dec 20, 2016 Dec 20, 2016

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Please tell us your OS version, and Photoshop version.

"I've only seen 3 things that can cause a crash at that point: corrupt profiles (mostly display profiles), corrupt information coming from the OS about the system profiles, and bad floating point units in CPUs.

First thing to check is the display profiles. If setting them to sRGB doesn't solve the crash, it might be a bug in the OS profile cache.  And let's hope it isn't the CPU, because those problems are a @$%^@#%# to track down in modern processors."  Chris Cox

So how do you set your Display Profile to sRGB?  Add it to the list, select it and set it as Default. Restart your PC. Let me know that fixes it.

display_profile_4.png

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Community Expert ,
Dec 20, 2016 Dec 20, 2016

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If that fails I suggest you uninstall.

Use the Cleaner Tool Use the Creative Cloud Cleaner Tool to solve installation problems

and reinstall.

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New Here ,
Dec 22, 2016 Dec 22, 2016

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Alright, so it turns out there's a lot of color profiles available for each of my displays (1 and 3 being monitors, 2 being my cintiq). I've added all profiles with RGB in the name to each device, and I've currently set the Adobe RGB (1998) as the default for all 3 and restarted. This didn't fix the problem .123.JPG

Here's a screenshot of what I have, if that helps.

Once again, Thank you so much for you assistance, I can't tell you how much I appreciate it!

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New Here ,
Dec 22, 2016 Dec 22, 2016

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As for the versions of windows, I have Windows 10 Home Edition

Photoshop is Photoshop CS6 2012(?) from the Master collection. (My Aunt gave me an old CS6 installation disk set last summer, I've been using that ever since.)

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Community Expert ,
Dec 22, 2016 Dec 22, 2016

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Sorry I'm late on this, but looks like a reinstall would replace any corrupted files.

So uninstall under Add/Remove programs.

Run the Cleaner Tool Use the Creative Cloud Cleaner Tool to solve installation problems to remove any remaining files.

You no longer need the original DVDs, download the CS6 Master Collection from here.

Download Adobe Creative Suite 6 applications

And if all goes well, run your updates.

Gene

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