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Since Installation I Get This Error Each Time I Open PE15

Explorer ,
Dec 21, 2016 Dec 21, 2016

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Since installing PE15 I get the following error each time I open it:

PremiereElementsStartingError.JPG

I am running Windows 7. I have no A: drive. The Disk Manager reports no A: drive, although the WE does display the non-existent A: drive.

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Community Expert ,
Dec 21, 2016 Dec 21, 2016

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I would recommend you contact Adobe Customer Service via Chat for this issue.

Contact Customer Care

And, when you get a solution, please report it back to this forum -- so we'll know it for future reference.

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Adobe Employee ,
Dec 22, 2016 Dec 22, 2016

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Please check the device manager (Go to Start "control panel/system/hardware tab/device manager ) and see if a floppy disk drive is listed there as an active device even you don't have any floppy drive.

If so, please disable it via the device manager or via BIOS

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