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I've been using Adobe Premier Elements and Photoshop 9 for about 4 years. I received a notification to upgrade to 15 for $99 dollars. the same amount I paid for both 4 years ago so I did. I only received Elements and not Photoshop. it clearly shows both for $99. I spent over an hour with customer service chat because there is no phone number only to get absolutely nowhere. Only to get that someone will contact me via email in 2 days.@
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I googled "Adobe Customer Service" and got a phone number. I called it and got a typical menu of choices that seemed appropriate. Try it. I hung up before talking to anyone because I don't have a problem.
That said, see if you can get a refund. The same software is available at a large New York camera store with a holiday discount to $90 and no sales tax outside of New York. I'll give you the link if you want.
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Hi Karl,
Sorry for the trouble here,
I will personally would take care of this issue.
Regards,
Sandeep
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I was told on Monday that I would here from someone in 2 days. It has now been 3 going on 4.
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Did you phone the number?