• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lightroom 6 crashes at startup

New Here ,
Dec 23, 2016 Dec 23, 2016

Copy link to clipboard

Copied

I have been successfully runing a trial of Lightroom CC. It expired. I bought Lightroom 6. I uninstalled LRCC and installed LR6. I ran it and told it to load my catalogue. It strarted but crashed. I restarted the PC and tried again. Same result. I tried it with my LR5 catalogue. If upgraded the catalogue and then crashed. I uninatalled, restarted and reinstalled. I tried again. It still crashed. What can I do? I am running Windows 10 on a 4MB laptop. I am travelling in Europe so I cannot ring Adobe Australia for help.

Views

1.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Dec 23, 2016 Dec 23, 2016

Try turning off the graphics acceleration. Go to Preferences, click on the Performance tab, then uncheck the box that says use Graphics Processor. If you can't get that far (becuase LR keeps crashing), then follow the instructions here under the heading "Manually disable the graphics processor". Adobe Lightroom GPU Troubleshooting and FAQ

Votes

Translate

Translate
LEGEND ,
Dec 23, 2016 Dec 23, 2016

Copy link to clipboard

Copied

Try turning off the graphics acceleration. Go to Preferences, click on the Performance tab, then uncheck the box that says use Graphics Processor. If you can't get that far (becuase LR keeps crashing), then follow the instructions here under the heading "Manually disable the graphics processor". Adobe Lightroom GPU Troubleshooting and FAQ

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Dec 23, 2016 Dec 23, 2016

Copy link to clipboard

Copied

LATEST

Hi Krasney,

Please follow the steps mentioned in Lightroom doesn't launch or closes automatically after splash screen and let us know if that helps.

Regards,

Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines