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error getting license...

New Here ,
Dec 26, 2016 Dec 26, 2016

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I am trying to download a book (acsm file) from NetGalley into Adobe Digital Editions and I continue to get : "Error getting license. License Server Communication Problem  E_AUTH_BAD_DEVICE_KEY  or PKCS12"

I updated ADE to 4.5 and I've restarted my computer ( HP with Windows 10) but I still cannot get my two most recent books to download.

The file downloads with no problems onto my Sony  laptop.

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