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I hit recording button - the puppet freezes and there is no recording performed

New Here ,
Dec 26, 2016 Dec 26, 2016

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I hit recording button - the puppet freezes and there is no recording performed. I went through everything: I set the rest pose, marked whatever I want to record, hit the recording button the puppet in the scene freezes and the play arrow doesn't even move. Please help.

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Adobe Employee ,
Jan 03, 2017 Jan 03, 2017

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Do you:

  • Have the puppet selected in the timeline?
  • Have at least one behavior armed (red) in the right properties?
  • Have a working webcam and microphone?
  • See any warning messages appear?

If not, can you please post a screenshot and/or video of what happens when you press record? You should see a "Recording" prompt appear - do you not even see that?

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Adobe Employee ,
Jan 05, 2017 Jan 05, 2017

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Also:

  • Does the playhead move if you click the Play button?
  • If you open the application Preferences, is the Default Input and Default Output audio hardware settings set to appropriate options for your system?

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