The serial number has been revoked

[jennyh40145005]

Greetings i am trying to install a full version we purchased. from one computer to another. it gives me a licensed revoked message ?

i have uninstalled it from the old computer. why is this ?

thank you.

[John T Smith]

Reader is FREE Adobe Acrobat Reader DC Install for all versions  so you are posting in the wrong forum

[jennyh40145005]

sorry. my version is acrobat xi pro ..

not reader

[gener7]

Post 1 from Dov Isaacs explains what the problem might be: Customer Complaint