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Adobe InDesign is missing required files. Please reinstall.

Community Beginner ,
Dec 30, 2016 Dec 30, 2016

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I keep getting this message:

Missing file: /Library/Application Support/Adobe/TypeSupport?.../ARABIC.TXT

I've not done anything different. I don't know why this is going on and I need to get a project done tonight.

It's also saying:

ERROR:

Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents.

Any ideas? Thank you for your help!

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Creative Cloud

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correct answers 1 Correct answer

Community Beginner , Jan 02, 2017 Jan 02, 2017

Hi John,

I got it to work and went back to the version before CC 2017. Thanks for your help!

Happy New Year!

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Community Expert ,
Dec 30, 2016 Dec 30, 2016

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Mac or Windows and exactly which version of the operating system?

Which InDesign version?

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Community Beginner ,
Dec 30, 2016 Dec 30, 2016

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I am on a Mac using operating system OS X El Captian version 10.11.5

Adobe Cloud : CC 2017 InDesign. I've never had so many problems than with this update.

Thank you for reaching out.

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Community Beginner ,
Dec 30, 2016 Dec 30, 2016

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I've also restarted completely twice.

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Community Expert ,
Dec 30, 2016 Dec 30, 2016

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You MAY want to go back a version... if what you had before didn't have the problem you describe

-Previous via Cloud https://helpx.adobe.com/creative-cloud/help/download-install-app.html

Do NOTE that a file created in the 2017 may not open in a previous version

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Community Beginner ,
Dec 30, 2016 Dec 30, 2016

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Hi. I've tried to put in the search cc 2016 and 2015 how do I go back? It will only do the CC 2017.

Screen Shot 2016-12-30 at 11.56.49 PM.png

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Community Expert ,
Dec 30, 2016 Dec 30, 2016

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Did you scroll down to the section with...

Install previous versions of apps

...and follow the instructions in that section?

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Community Beginner ,
Jan 02, 2017 Jan 02, 2017

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Hi John,

I got it to work and went back to the version before CC 2017. Thanks for your help!

Happy New Year!

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Adobe Employee ,
Jan 02, 2017 Jan 02, 2017

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Moving to InDesign​

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