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LR 6 - problem with imported catalog loaded photos using Lr6 CD install over the Trial version?

New Here ,
Dec 30, 2016 Dec 30, 2016

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I downloaded Lightroom 6 trial version a month ago.

Liked it and bought the CD Mac version at BestBuy and re-installed it over the trial copy about 1 1/2 week ago.

I have a 2010 I7 MBP with 8 g of ram and a new SSD internal drive, Sierra OS.

Migrated/imported 500gig from my external Aperture Library onto another external 2 T through the Lightroom procedure.

"Lightroom Mobile Trial expired" comes up in yellow text over the status info.

I rebooted my new HD and Lr6.

Now the previews are pixelated and the Question Mark ? comes up in the catalog.

Cannot get the green little rectangle to lightup in the catalog in front of the new HD name which I could get on my initial go around.

Uninstalled my Lr6 demo, uninstalled my Lr6.

Re-installed Lr6.

Still the yellow text appears, the photos are still pixelated and the 12000 photos are still there in some form.

Adobe never asked for my license no. after even going on line with Adobe.

Cannot access the photos files.

What is wrong with my setup?

Eric

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Community Expert ,
Dec 30, 2016 Dec 30, 2016

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Community Expert ,
Dec 31, 2016 Dec 31, 2016

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The disk seems to be offline - this is an OS issue, not an LR issue.

Can you access the disk from within the OS? Did it change its mounting point/name or alike?

There's no need to remove/reinstall the trial. You can simply activate it by logging in to your account.

Adobe Lightroom - Find moved or missing files and folders

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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New Here ,
Dec 31, 2016 Dec 31, 2016

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Thank you for your help.

My external HD is definitely offline.

I will look into accessing the disk from within the OS.

Regards,

Eric

On Sat, Dec 31, 2016 at 12:26 AM, F. McLion <forums_noreply@adobe.com>

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New Here ,
Dec 31, 2016 Dec 31, 2016

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Here is a screen shot of my desktop w/ Lr6 and the OS windows.

I can access LR photos from the OS.

On Sat, Dec 31, 2016 at 9:40 AM, Eric Fotiadi [email address removed by moderator]

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LEGEND ,
Dec 31, 2016 Dec 31, 2016

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Your screen capture does not appear. You cannot send screen captures via email, you can only include screen captures via the web interface.

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New Here ,
Dec 31, 2016 Dec 31, 2016

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So what do I do?

Do you think if I went to Apple Genius Bar, they could help me?

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New Here ,
Dec 31, 2016 Dec 31, 2016

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I saved the screen shot as a pdf.

Can you see it now?

On Sat, Dec 31, 2016 at 10:28 AM, Eric Fotiadi <eric.fotiadi@gmail.com>

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LEGEND ,
Dec 31, 2016 Dec 31, 2016

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The screen capture does not appear. You have to use the web interface, not email.

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New Here ,
Dec 31, 2016 Dec 31, 2016

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What is web interface?

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LEGEND ,
Dec 31, 2016 Dec 31, 2016

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You need to use your web browser and go to the web forum that you initially asked the question at:

LR 6 - problem with imported catalog loaded photos using Lr6 CD install over the Trial version?

From there you can attach files to your post.

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New Here ,
Dec 31, 2016 Dec 31, 2016

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Thank you.

This is my first and only forum.

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