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Failed Photoshop CS4 installation

New Here ,
Dec 31, 2016 Dec 31, 2016

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Hello,

I am trying to install Photoshop CS4 onto my mac from a Master Collection disc. I successfully installed photoshop around 3 days ago without a problem. Just yesterday I was having trouble opening photoshop so I uninstalled it. Now when I try to reinstall it, it loads about half way and then says there is a failure and cannot complete the installation. If anyone knows how to help, that'd be appreciated. Thanks!

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correct answers 1 Correct answer

Community Expert , Dec 31, 2016 Dec 31, 2016

Uninstall and use the Cleaner Tool to remove any remnants that may be blocking the install.

Note: A shortcut to the uninstaller should be in the CS4 folder or Applications/Utilities/Adobe Installers

Use the Creative Cloud Cleaner Tool to solve installation problems PC/Mac download links.

Then download a fresh installer: Download Adobe Creative Suite 4 (CS4) products PC/Mac installers.

Restart your Mac

Reinstall and see  how it goes.

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Adobe
Community Expert ,
Dec 31, 2016 Dec 31, 2016

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Uninstall and use the Cleaner Tool to remove any remnants that may be blocking the install.

Note: A shortcut to the uninstaller should be in the CS4 folder or Applications/Utilities/Adobe Installers

Use the Creative Cloud Cleaner Tool to solve installation problems PC/Mac download links.

Then download a fresh installer: Download Adobe Creative Suite 4 (CS4) products PC/Mac installers.

Restart your Mac

Reinstall and see  how it goes.

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Community Expert ,
Jan 01, 2017 Jan 01, 2017

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You also may want to repair your permissions on your application folder as well.

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