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freezes at splash screen/beach ball

New Here ,
Jan 01, 2017 Jan 01, 2017

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After the last update, a few days ago, lightroom (Mac) freezes at the splash screen and the wonderful beach ball spins:)

I have followed directions for trashing preferences but still the same problem. https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

I am using lightroom 6 stand alone

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correct answers 1 Correct answer

Adobe Employee , Jan 31, 2017 Jan 31, 2017

Hi ez,

Please uninstall the Lightroom application, restart the machine and reinstall it from the Adobe website, refer: Install Photoshop Lightroom

If the above solution doesn't solve your problem, then refer the below thread and check the correct answer and other suggestions.

Install Photoshop Lightroom

Regards,

Mohit

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Adobe Employee ,
Jan 31, 2017 Jan 31, 2017

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Hi ez,

Please uninstall the Lightroom application, restart the machine and reinstall it from the Adobe website, refer: Install Photoshop Lightroom

If the above solution doesn't solve your problem, then refer the below thread and check the correct answer and other suggestions.

Install Photoshop Lightroom

Regards,

Mohit

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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