• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Folders on external hard drive with ? mark

Explorer ,
Jan 02, 2017 Jan 02, 2017

Copy link to clipboard

Copied

I just send my 2016 pics to my external hard drive in LR 6 (standalone) and now the folders from 2013, ... ,2016 all are grayed out in their names '2103' .. and have a question mark on them. The 2012 folder looks ok. (solid, no ?)

I checked for 'missing images' and there are none missing ... and if I expand the ? yearly external folders, all images are there on screen.

What is going on?

Views

740

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Jan 02, 2017 Jan 02, 2017

The question mark means Lightroom cannot find the folders any more, and you need to fix this, otherwise you cannot use these photos any more in Lightroom (you cannot edit them, you cannot export them, etc.)

To fix the problem, right-click on the folder, select Find Missing Folder, and then select that corresponding folder on the external drive.

Votes

Translate

Translate
LEGEND ,
Jan 02, 2017 Jan 02, 2017

Copy link to clipboard

Copied

The question mark means Lightroom cannot find the folders any more, and you need to fix this, otherwise you cannot use these photos any more in Lightroom (you cannot edit them, you cannot export them, etc.)

To fix the problem, right-click on the folder, select Find Missing Folder, and then select that corresponding folder on the external drive.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 02, 2017 Jan 02, 2017

Copy link to clipboard

Copied

Thanks!

When I restarted the external drive, all yearly folders were in solid and there were no ? marks anywhere. Miraculously, the problem has solved itself. How? I would not know ...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 02, 2017 Jan 02, 2017

Copy link to clipboard

Copied

LATEST

The result you are seeing is simple. When you restarted the external drive, Lightroom could now see the files and folders that it previously could not see.

Files on an external drive are expected to be, and commonly are, unavailable at times due to the drive being off/disconnected/sleeping.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines