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Lightroom 6 API-MS-WIN-CRT-RUNTIME

Guest
Jan 03, 2017 Jan 03, 2017

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Received the above error message initially on my desktop and had to switch to using PS5 to Work. Following day went to remote location without internet for a week and when I tried to use LR 6 on notepad experienced the same problem. Both versions are standalone as I go to remote location without internet and because of that I do not use CC. Suspect issue might be related to December 2016 update? Anyone have this experience?

Started LR 6 this am, returned last evening, and there was an error message briefly saying my licence is perpetual and I may receive free updates to same date in 2001! LR 6 seems to be working now but have yet to try using laptop again.

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correct answers 1 Correct answer

LEGEND , Jan 03, 2017 Jan 03, 2017

I think it will also apply to the standalone version. You may need an updated Microsoft component to run LR6.8

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LEGEND ,
Jan 03, 2017 Jan 03, 2017

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What are the specs for the laptop and OS e.g. W7, W8 or W10?

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Guest
Jan 03, 2017 Jan 03, 2017

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Hi 99jon and thanks for your question.

The PC runs Win 7 Pro 64 bit with 4Gb memory and I am aware that I should get this up to 8 to get the best performance something which is pending. LR6 has worked fine until very recently.

The laptop has Win 7 Home Premium 64 bit and has 8 Gb memory.

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LEGEND ,
Jan 03, 2017 Jan 03, 2017

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Guest
Jan 03, 2017 Jan 03, 2017

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That's exactly the message but I am not using Creative Cloud but  Standalone version which is registered for both PC and laptop.

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LEGEND ,
Jan 03, 2017 Jan 03, 2017

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I think it will also apply to the standalone version. You may need an updated Microsoft component to run LR6.8

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Guest
Jan 07, 2017 Jan 07, 2017

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Just to let you know that your suggestion worked and I now have LR 6 working OK on desktop.

Internet has been been down due to ISP problems and now I have a problem with laptop LR 6

So, thanks for your assistance with the initial problem.

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