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Problem activating computer & e-reader: E_AUTH_NOT_READY

New Here ,
Jul 29, 2016 Jul 29, 2016

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How can I solve this issue. I already updated my password, but that didn't help. Thank you in advance. Veronica

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LEGEND ,
Aug 03, 2016 Aug 03, 2016

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Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

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New Here ,
Jan 03, 2017 Jan 03, 2017

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Are you joking ....thats the answer , try again

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LEGEND ,
Jan 03, 2017 Jan 03, 2017

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The Answer is no joke.

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