URGENT!!! Can't install adobe flash player

[kmhetrick]

I am trying to do a training and it asks me to install adobe flash.  I do and then I try to take the training and it says Flash out-of-date.  I click on those words and it wants me to do it all over again.  I contacted apple support thinking it was a computer issue and they said it never did install.  Please help!  Urgent!

[_maria_]

In order to better assist you, please provide the following information:

• Operating system version
• Web browser and version
• Flash Player version
• Explain your problem in step-by-step detail if possible
  • Include direct link to the site exhibiting the behaviour.
• If you get error messages, please provide a screenshot

Also, ensure Flash Player is enabled in the browser:

Enable Flash Player for Firefox ​

Enable Adobe Flash Player for Safari

--

Maria

[kmhetrick]

I am trying to do a training and it asks me to install adobe flash.  I do and then I try to take the training and it says Flash out-of-date.  I click on those words and it wants me to do it all over again.  I contacted apple support thinking it was a computer issue and they said it never did install. I made sure flash was enabled but it still isn't working.

[_maria_ · Accepted solution]

Let's try a clean re-install.  Please see the FAQ How to perform a "clean install" of Flash Player in Mac OS X  and follow the instructions to completely uninstall and then re-install Flash Player.

[kmhetrick]

Ok I did that.  Now what?

[_maria_]

Did each step complete without error?  What is the current behaviour?  Please be specific and detailed in your replies.

What happens when you go to https://helpx.adobe.com/flash-player.html and click on the 'Check Now' button?  Post a screenshot of the resulting 'System Information' widget.

[kmhetrick]

The issue has been resolved and i have successfully been able to install Flash.

[_maria_]

@kmhetrick

Great.  Glad to hear Flash is successfully installed and functioning appropriately, enabling you complete your training.

--

Maria

[MAC_ORIA]

THIS IS NOT UNDER MAC BUT WINDOWS

WHAT SHOULD I DO

[_maria_]

@https://forums.adobe.com/people/MAC%20ORIA

Please don't post to an unrelated topic.  You have a post at can not install the recommended adobe flayer update  and hijacked anther post at Flash Player 24.0.0.186 installation fails at 50% .  I am assisting you at Flash Player 24.0.0.186 installation fails at 50% .  Please post there.  Don't hijack someone else's topic with your unrelated issue.