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External Previews AE CC 2015.3

Community Beginner ,
Jan 05, 2017 Jan 05, 2017

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I cannot get a decent image out of CC 2015.3.
Using T-Tap on iMac, into 1080 monitor.
Maxed 32GB RAM on iMac, with 4GB video memory.
Processor is a 3.4 GHz Intel Core i5.
While no pro monitor, I can get acceptable images
out of Avid into a consumer Samsung via T-Tap.

I get the jaggies even at full quality preview setting.
The image appears as it should on the desktop playback.
Might this be tied to Adaptive Resolution settings?
Never really understood those.

Thanks for any suggestions.

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Community Beginner ,
Jan 06, 2017 Jan 06, 2017

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Nobody from Adobe can comment?

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Adobe Employee ,
Feb 08, 2017 Feb 08, 2017

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Hi C-Hip,

Sorry for not getting back to you sooner.

While no pro monitor, I can get acceptable images

out of Avid into a consumer Samsung via T-Tap.

Are you aware that you are not in an Avid forum, but an Adobe Premiere Pro forum? Please let us know.

Thanks for any suggestions.

My best advice is to contact AJA support. I know a few of those guys over there and they are excellent at solving such issues: Contact - Support - AJA Video Systems

I think that's your best bet since I do not have a T-Tap to test with.

Thanks,
Kevin

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Adobe Employee ,
Feb 27, 2017 Feb 27, 2017

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Hi C-Hip,

Have you contacted AJA yet?

Thanks,
Kevin

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