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Bestanden willen niet meer openen

Guest
Jan 05, 2017 Jan 05, 2017

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Sinds ik de update heb gedaan zo een 20 dagen geleden naar Indesign CC (2017) zijn er sommige bestanden die niet meer willen openen, het bestand wordt half ingeladen, programma wordt geopend. Maar de file is niet te zien. En dit alles zonder error code...

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Community Expert ,
Jan 05, 2017 Jan 05, 2017

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Guest
Jan 05, 2017 Jan 05, 2017

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Nee, het programma verdwijnt niet. Het opent het bestand niet, en dit zonder error. Dit heb ik pas sinds de update naar CC 2017, en al bij enkele bestanden (zwaarder dan 2gb) voor.... Ik denk dat het een bug is, door de update!

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Community Expert ,
Jan 05, 2017 Jan 05, 2017

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Ik ben het eens, de nieuwe versie heeft bugs. Maar ik vraag me af op je 2GB bestandsgrootte aan documenten. Waarom zo groot? Welk besturingssysteem heb je? Hoeveel RAM-geheugen?

Mike Witherell

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Guest
Jan 05, 2017 Jan 05, 2017

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Voor een Roll up met foto's en een boek, ik ben grafisch ontwerper

Macbook Pro OS X El Capital 10.11.6

16GB geheugen

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Community Expert ,
Jan 05, 2017 Jan 05, 2017

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Heeft u Photoshop gebruiken om de beeldresolutie ingesteld op 300 ppi alvorens in InDesign? Dit heeft een grote invloed op InDesign-document bestandsgrootte. Dit kan zonder het aantal pixels, en niet noodzakelijkerwijs schadelijk voor de oorspronkelijke pixeldetail.

Mike Witherell

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Guest
Jan 05, 2017 Jan 05, 2017

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Ja, uiteraard... Maar dit heeft nu niets te maken met mijn probleem....

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Community Expert ,
Jan 05, 2017 Jan 05, 2017

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Sorry daarvoor! Heeft u dit proberen:

Troubleshooting 101: Replace, or "trash" your InDesign preferences

Mike Witherell

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Guest
Jan 05, 2017 Jan 05, 2017

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Ja, ik heb indesign opnieuw geïnstalleerd en zo ook alle preferences verwijderd

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Participant ,
Jan 05, 2017 Jan 05, 2017

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Er zitten inderdaad erg veel bugs in de nieuwe indd!

Heb je nog een vorige versie? Anders kan je proberen een idml te maken van je file, en die openen in de 2017. Als er iets van bug of probleem in je document zit, haal je die er op deze manier vaak uit...

als het Indd zelf is... bug report:

Feature Request/Bug Report Form

Vanessa

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Guest
Jan 05, 2017 Jan 05, 2017

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Ik heb thuis nog de oudere versie van Indesign staan en ga vanavond proberen daar het bestand te openen. Ik hoop dat dit lukt, en dan sla ik het ook op als IDML, en hoop ik dit zo te kunnen openen in de nieuwe versie. Ik hou jullie op de hoogte!

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Adobe Employee ,
Jan 05, 2017 Jan 05, 2017

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Hi,

Please package the entire document upload to Creative Cloud account (or Dropbox) and send the document link to santalwa@adode.com.

To package the document, Go to File -> Package

Regards

Sanyam Talwar

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Guest
Jan 06, 2017 Jan 06, 2017

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How can I package the document if i can't open it? Damn...

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Adobe Employee ,
Jan 06, 2017 Jan 06, 2017

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Hi,

Can you please send the document to santalwa@adobe.com.

Regards

Sanyam Talwar

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Guest
Jan 06, 2017 Jan 06, 2017

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The file is more than 4GB, how can I send it?

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Adobe Employee ,
Jan 06, 2017 Jan 06, 2017

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you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox) and send us the document link

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Guest
Jan 06, 2017 Jan 06, 2017

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I send it with pcloud

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Guest
Jan 09, 2017 Jan 09, 2017

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And, did you received the download link?

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Guest
Jan 10, 2017 Jan 10, 2017

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??

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Adobe Employee ,
Jan 10, 2017 Jan 10, 2017

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I have received the file. I am investigating the issue and will update you.

Regards

Sanyam Talwar

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Guest
Jan 06, 2017 Jan 06, 2017

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Het is overduidelijk een Bug!

Ik kan de bestanden bij mijn thuis waar ik Indesign CC nog niet heb geüpdatet (Indesign CC 2016), zonder problemen openen.

Het geen op mijn werk, na de update wel een probleem is.

Ik heb de bestanden opgeslaan als indd en als idml, wanneer ik de idml files wil openen in de nieuwe versie, lukt dit echter voor het een wel, terwijl indesign crashed bij het ander....

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Guest
Jan 23, 2017 Jan 23, 2017

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There is AGAIN a problem with the file, Can't open it after saving... Database error

Please, what is the problem with this Indesign 2017 ????

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Guest
Jan 23, 2017 Jan 23, 2017

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