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I used PO for several weeks flawlessly.
Now it says my account/subscription is not eligible for PO.
I don't understand. Surely, Adobe has not decided to charge extra for this service?
Not to my knowledge. What happens if you sign out of your CC account, and then sign back in?
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Not to my knowledge. What happens if you sign out of your CC account, and then sign back in?
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What do you mean by "it says my account/subscription is not eligible for PO."
Are you getting an actual dialog box that says you're not eligible?
I agree with Barb's suggestion.