Black Screen when exporting slideshow in Lightroom CC on MacbookPro

[jeng29678990]

Please help! I've exported loads of slideshows before, but suddenly it won't work. I think the only change is that I upgraded my Macbook to the newest version (10.12.2) and I updated Lightroom CC to the 2015.8 version. Slideshow plays fine in preview or play mode through lightroom, but when I export it, I only get a black screen. Searched the forum and nothing seems to solve my problem. My "Graphics Processor" is disabled/unchecked. Tried with and without music. Tried with only 2 images. Tried landscape only images. Tried with all RAW and then all JPEG. Tried all 4 size options for the export. Nothing is working!

[Mohit Goyal · Accepted solution]

Hi jeng,

Maybe try deleting (or temporarily renaming) the preferences file and see if the problem persists. Information about how to find the prefs file is here: Preference file and other file locations | Lightroom CC and 6

Let us know if that helps.

Regards,

Mohit