why can't Lightroom 5 open Canon 5D Mk IV Raw File

[Asakura_Leon]

I had try to open my Canon 5D Mark IV Raw Photo, but it can't seen to open it what should i do? i try to open with my Photoshop Trail can open the file.  Got any solution to this issue? hope someone can help me thanks.

[Benjamin Root · Accepted solution]

Lightroom 5 was replaced by Lightroom 6/CC quite some time before Canon released the 5D MK IV. In order to open raw files which are not supported by the outdated software, you can use Adobe's free DNG converter to convert the proprietary Raws to the universal DNG raw format.

Adobe - Adobe Camera Raw and DNG Converter : For Windows

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

Otherwise, you'll need the latest Adobe software to go along with the latest camera.

[Asakura_Leon]

Thanks. when i get back will try the matter u suggust thanks

[Benjamin Root]

Glad to help