PS CS5 mysteriously "locks up" when re-sizing image...

[The_Fluffiest_Bunny]

So for the past week whenever I try to resize an image in PS it just locks up.

It's not like when a program normally freezes.  I can still open menus and hover over all the tools, but everything in the menus is grayed out, and when clicking a tool I get the windows trill sound effect.  So, it's more like locked than frozen.  At first I thought I had incorrectly typed the hotkeys for resize and forced some weird screen-locking option I wasn't aware of.

As far as I can tell it happens ONLY when I try to re-size an image.

I don't even get the re-size dialogue box to open, it locks the moment the hotkeys are pushed.

It happens whether I'm using hotkeys or manually selecting the re-size option from the menu.

The size of the image makes no difference.  Even trying to resize a 50x50 pixels flat image will cause this to happen.

The only thing I can think of is that earlier in the week I changed the location of my scratch disc from my SSD to my HDD.

I changed it back to see if that would solve the problem but no luck.

Any advise?

System specs if it helps:

os - windows 10

ssd - samsung 850 evo m.2 250gb (CS5 installed on this drive)

cpu - intel i7-6700

mobo - z170n gaming 5

memory - 16gb

[gener7]

Anytime Photoshop comes up with an unexpected problem, I look at corrupt preferences

If you need a quick and dirty way to restore your preferences, here's a way you can do it using a keyboard shortcut on launch:

Windows - double-click the PS icon to start Photoshop

                  Immediately Hold down CTRL-SHIFT-ALT

                  You will see a delete preferences dialog. Click “yes".

.

[The_Fluffiest_Bunny]

Thanks for the tip!

Unfortunately nothing happens when I try this.

I don't get any dialogue box at all when ctrl-shift-alt.

[gener7 · Accepted solution]

See this tutorial:

How to Reset Photoshop Preferences File « Julieanne Kost's Blog

[The_Fluffiest_Bunny]

YEAAAY!!!

Thank you .

Following the other method to re-set the preferences worked! 

(Maybe Photoshop was starting up too fast on my machine to hit the hotkeys in time?).
Now I can re-size stuff again!

First time I've ever had an issue like this with Photoshop but now I'm glad to know about this solution.

Thank you sooooo much for your help, gener7 !

You just saved me so much stress and trouble!

[gener7]

Definitely put this link in your notes. I think Preferences every time someone tells me it started happening recently.

Glad you are back in business.   You can be a hero to someone else when they get stuck like this too.

Gene