Error Message

[margaretl57941432]

Please Help! I am getting the following error message only when I try to access a certain folder, whether I access by date ore by collection, certain images cause Ligiht to crash and then I get this error message below. I have the Photography Subscription for Lightroom and Photoshop and I am using Windows 10 and the Photos and the Catalogs are on an external drive G. Thank you!

An internal error has occurred: Lightroom_Fatal_SQLite_Transient_Error :: Database: G:\Nature Catalog\Nature Catalog (2)-2-3-3.Ircat :: Error: disk I/O error :: SQL: SELECT folderId FROM (

SELECT AgLIbraryFolder.id_local AS folderID,

  lower (AgLibraryRootFolder.absolutePath  ||

AgLibraryFolder.pathFromRoot ) AS path

[ManiacJoe]

The "disk I/O error" part suggests you have a problem with some of the sectors on the drive.

Using the windows diagnostic tools, run some checks on that drive.

[margaretl57941432]

Thanks for the advice on using the Windows Diagnostic Tools on the drive.  When we backup the lightroom catalog, Lightroom says it is "checking the integrity of the G Drive", then it backs up the catalog.  Doesn't that do the same thing as using the Windows Diag. Tool?  Since it does back up, wouldn't that mean the G drive, and its sectors, are okay?

Thank you very much for your help.

[ManiacJoe]

No, what LR is going is making sure that the drive is available and that it has enough space on it.

You need to do a low level analysis on the drive using the Windows disk tools. It will take a very long time to complete.

In Windows File Explorer, right-click on the drive, select "properties", tools, "check".