Difficulties with down loading files from an external hard disk

[arthurv68548068]

Good afternoon,

I have problems to import a Lightroom 6 catalogue from a external hard disk. It turns out after downloading that all my pictures frames (raster view)  show exclamation marks on the right upper corner. Further the files itself show question marks. When zoom in on the pictures itself, they are not really sharp. It looks like a collection of squares with a lack of resolution.

I know that when you press on the exclamation mark, that you can locate the path where the pictures has stored on the external hard disk. However , it is a hell of a job to do this for all my pictures ( 28789 pcs). It cost me more than a month time to do this. Is therein quicker solution to solve this.

I have enclosed some screen shots to make this issue clearer. Please ADVISE to solve this quick

[dj_paige · Accepted solution]

Is the external HD disconnected? If so reconnect it. Did the name of the drive change? If so, change it back.

If not — In the folder panel, there are question marks. Right-click on the top level folder (2016) and select Find Missing Folder to reconnect all photos in that folder and it's subfolders. For the other folders, select one and right-click and select Show Parent Folder, then perform the right-click Find Missing Folder on the parent folder.

[arthurv68548068]

Thanks for the support. It looks like everything is OK. Many, many files are being located now.

Thanks, it give more relax feelings that this issue is solved.

Best regards, Arthur van Rooyen

Op 9 jan. 2017, om 15:00 heeft dj_paige <forums_noreply@adobe.com> het volgende geschreven:

Difficulties with down loading files from an external hard disk

created by dj_paige <https://forums.adobe.com/people/dj_paige> in Photoshop Lightroom - View the full discussion <https://forums.adobe.com/message/9249455#9249455>

In the folder panel, there are question marks. Right-click on the top level folder (2016) and select Find Missing Folder to reconnect all photos in that folder and it's subfolders. For the other folders, select one and right-click and select Show Parent Folder, then perform the right-click Find Missing Folder on the parent folder.

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