LightRoom CC Freezing when importing files

[earl78]

For almost 3 hours I have been trying to import files from my canon 1D.

I have done the usual steps, then it gets to importing then sits on 'Imorting files' and does nothing.

I head read trouble shooting which advised me to uninstall then re install - Ive done  that - nothing.

I have also deleted the catalogue in error thinking that is what i had to do - turns out not - and its have now been deleted.

I can't get the files off my camera an into light room - there seems to be no way to do this.

Could my machine be full? Could there be a technical problem that I am not aware of?

I have followed the same download steps for 6 months and never had a problem until today - this a client job and I can't ge the files unto light room from my camera  please advise.

[F. McLion]

What is your exact version of LR and your OS?

What is the file format? Are you seeing previews in Import?

Try deactivating the GPU acceleration: Adobe Lightroom GPU Troubleshooting and FAQ

[josettes29739290]

Lightroom is CC 2015.8 updated

My OS is OS X Yosemite ( 10.10.5)

My pictures are RAW and yes I see the previews in Import

What you call GPU , is it Intel Iris Open GL engine ? I deactivated it, didn't help.

The message coming up on the screen says that the import is impossible because " non accessible en ecriture (1) . Not accessible in writing (1)

Message du 08/01/17 15:46

De : "F. McLion"

A : "josette schneider"

Copie à :

Objet : LightRoom CC Freezing when importing files

LightRoom CC Freezing when importing files

created by F. McLion in Photoshop Lightroom - View the full discussion

What is your exact version of LR and your OS?

What is the file format? Are you seeing previews in Import?

Try deactivating the GPU acceleration: Adobe Lightroom GPU Troubleshooting and FAQ

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9247671#9247671 and clicking ‘Correct’ below the answer

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[F. McLion]

This usually means exactly what it says: LR can not write at the target location you are trying to import to.

Check write permission at the target import location.

[josettes29739290]

What means " check  write permission" ? The target location is just a file, isn't it ?

Message du 09/01/17 07:58

De : "F. McLion"

A : "josette schneider"

Copie à :

Objet : LightRoom CC Freezing when importing files

LightRoom CC Freezing when importing files

created by F. McLion in Photoshop Lightroom - View the full discussion

This usually means exactly what it says: LR can not write at the target location you are trying to import to.

Check write permission at the target import location.

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9248935#9248935 and clicking ‘Correct’ below the answer

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[F. McLion]

Import (in copy mode) is moving all the image files from the card/camera to the specified target location and therefore needs to have full read and write access to the folders selected.

[josettes29739290]

What is and where can I find " write access " ?

Message du 10/01/17 07:43

De : "F. McLion"

A : "josette schneider"

Copie à :

Objet : LightRoom CC Freezing when importing files

LightRoom CC Freezing when importing files

created by F. McLion in Photoshop Lightroom - View the full discussion

Import (in copy mode) is moving all the image files from the card/camera to the specified target location and therefore needs to have full read and write access to the folders selected.

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9251449#9251449 and clicking ‘Correct’ below the answer

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[F. McLion]

Google is your friend

https://www.google.ch/search?q=setting+write+permission+in+Yosemite&ie=utf-8&oe=utf-8&client=firefox...

[josettes29739290]

 Did it ( see attached doc ) but it doesn't change anything..

Message du 10/01/17 16:25

De : "F. McLion"

A : "josette schneider"

Copie à :

Objet : LightRoom CC Freezing when importing files

LightRoom CC Freezing when importing files

created by F. McLion in Photoshop Lightroom - View the full discussion

Google is your friend

https://www.google.ch/search?q=settingwritepermissioninYosemite&ie=utf-8&oe=utf-8&clie nt=firefox-b&gfe_rd=cr&ei=rvx0…

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9252329#9252329 and clicking ‘Correct’ below the answer

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[F. McLion]

We can not see any doc.

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