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Button to open up a phone call

Explorer ,
Jan 10, 2017 Jan 10, 2017

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I am working on my company's benefit enrollment guide.I'm not sure if InDesign can do what I want it to do though. I have been going through and adding hyperlinks and actions for the eBook we will be exporting this as.

There are a few phone numbers in this document. What I want to happen is when a user clicks on that number while using their smart phone for the action to be for that number to open in the phone's call option. That way they don't have to enter a number and can just click a button. Is it possible to do this with InDesign?

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correct answers 1 Correct answer

Guide , Jan 10, 2017 Jan 10, 2017

Hi

Yes, you can do it using tel: prefix while generating the hyperlink

tel.jpg

Regards

Vinny

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Guide ,
Jan 10, 2017 Jan 10, 2017

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Hi

Yes, you can do it using tel: prefix while generating the hyperlink

tel.jpg

Regards

Vinny

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Explorer ,
Jan 10, 2017 Jan 10, 2017

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Hi Vinny,

Is it all one string of characters, no spaces?

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Guide ,
Jan 10, 2017 Jan 10, 2017

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Hi

Honestly I don't know.

Apple gives an example using dashes (Phone Links )

Here you can find an example with no dashes, no spaces : (Dial a Phone from a PDF Link on Mobile Devices )

Most probably both work, but I guess the best thing to do is testing, ideally with different OS...

regards

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Guide ,
Jan 10, 2017 Jan 10, 2017

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iOS :

the Phone app supports most, but not all, of the special characters in the tel scheme. Specifically, if a URL contains the * or # characters, the Phone app does not attempt to dial the corresponding phone number

Android:

Valid telephone numbers are those defined in the IETF RFC 3966. Valid examples include the following:

  • tel:2125551212
  • tel:(212) 555 1212

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